| 1.
What are the most common problems and how can I ensure my claims are accepted and processed?
Answer: (Updated 07/01/05)
Please refer to information on the most common problems HIPAA-formatted claim transactions.
|
2. What should I do if I experience problems when using the HIPAA formats?
Answer: (Updated 07/01/05)
First, contact your vendor and inquire if they are aware of any issues with their systems/products. Next, review all the FAQ’s on this page to see if this is a ‘known issue’. If it is, there will be information posted on how you should proceed. |
| 3. Where can I find additional information as to why my claims are being rejected?
Answer: (Updated 07/01/05)
Please refer to the information in Claim Rejection Reason Codes.
|
4. Is HFS aware of any ‘known issues’ that any of the REV Vendors and/or Blue Cross/Blue Shield (aka THIN) is experiencing?
Answer: (Updated 07/01/05)
HFS is not always aware of issues these vendors may be having. HFS communicates the information that we are made aware of in Vendor – Known Issues. |
| 5. Can you provide me information on any ‘known issues’ specific to HFS systems?
Answer: (Updated 07/01/05)
HFS communicates this information in HFS – Known Issues.
|
If after reviewing these FAQ’s, you still don’t find the answers you seek, all inquiries should be submitted to the HFS Webmaster.
|
